Frequently Asked Questions

How is an Autrella service contract different from an auto insurance policy?

Typically, auto insurance covers only collision or accidental damage to your vehicle—such as a car crash, fire, or vandalism. An Autrella service contract covers the mechanical parts of your vehicle. Most auto insurance policies do not cover mechanical breakdowns unless they are the direct result of an auto accident. With an Autrella service contract, your engine, transmission, and other vital car parts are protected anytime they break down or malfunction.

How do you keep your customers satisfied?

We pride ourselves on taking outstanding care of our customers, and we have a large, knowledgeable customer service staff to do just that. Our Autrella representatives are available to answer any questions you may have.

Are Autrella service contracts transferable?

Most of our Autrella contracts are transferable.

How do you make sure your suppliers are trustworthy and competent?

All of our suppliers are highly rated. If any of our suppliers fail to meet our high standards for customer service, we work to resolve complaints immediately. If you have further questions, please feel free to reach out to our Autrella customer service department.

How do you keep your customers satisfied?

We pride ourselves on taking outstanding care of our customers, and we have a large, knowledgeable customer service staff to do just that. Our Autrella representatives are available to answer any questions you may have.

Need further assistance?

Our U.S.-based Support Team is happy to answer any questions you have. Give us a call at +1 (833) 428-8735.

Frequently Asked Questions

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